I make complicated
things easier to use.
LEGAL OPERATIONS
01
INFO ARCHITECTURE
WORKFLOW DESIGN
CLIENT EXPERIENCE
BRAND SYSTEMS
UX DESIGN
04
AUTOMATION
02
03
05
06
07
I design clearer systems and workflows for work that can't afford confusion.
ANNA TRACY
OPERATIONS · DESIGN · SYSTEMS
INTRODUCTION
I make complicated
things easier to use.
LEGAL OPERATIONS
01
INFO ARCHITECTURE
WORKFLOW DESIGN
CLIENT EXPERIENCE
BRAND SYSTEMS
UX DESIGN
AUTOMATION
02
03
04
05
06
07
I design clearer systems and workflows for work that can't afford confusion.
WICHITA, KANSAS
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SELECTED WORK
Where ideas became
Where ideas became
working systems.
working systems.
working systems.
Systems and tools designed for work where information, people, and imperfect processes collide.
Systems and tools designed for work where information, people, and imperfect processes collide.
EVIDENCE ZIP
PROCESS
EASY ACCESS
01
01
SYSTEMS + AUTOMATION
SYSTEMS + AUTOMATION
Evidence Workflow
Automation
Automation
A file processing system that detects incoming evidence archives, organizes case files, prepares video for upload, and reduces local storage.
AUTOMATION
WORKFLOW DESIGN
LEGAL OPERATIONS
READ THE CASE STUDY
LEGAL OPERATIONS
EVIDENCE ZIP
PROCESS
EASY ACCESS
ACCESS CLIENT PORTAL
REDIRECT TO WEBPAGE
MAKE A PAYMENT
APPLY FOR FINANCING
Client Access
Router
02
UX + INFORMATION ARCHITECTURE
A guided decision flow that helps clients reach the correct portal, payment route, or financing option without navigating several unfamiliar systems.
UX DESIGN
CLIENT EXPERIENCE
INFORMATION ARCHITECTURE
READ THE CASE STUDY
The Addicted.
The Abused.
The Wrongfully Accused.
STRATEGY
CONTENT
VISUAL SYSTEM
03
BRAND + WEB DESIGN
A bold, trauma-informed visual and verbal system built to communicate urgency and capability without relying on conventional legal-industry clichés.
A gradual redesign that evolved from visual cleanup into a usability, content, and client-experience overhaul.
Legal Brand
System
Legal Website
Reconstruction
UX DESIGN
CLIENT EXPERIENCE
BRAND SYSTEMS
INFORMATION ARCHITECTURE
READ THE CASE STUDY
These projects span different disciplines, but they share the same goal: reducing friction and making the next step easier to understand.
VIEW ALL PROJECTS
BRAND SYSTEMS
These projects span different disciplines, but they share the same goal: reducing friction and making the next step easier to understand.
VIEW ALL PROJECTS
01
SYSTEMS + AUTOMATION
Evidence Workflow
Automation
AUTOMATION
WORKFLOW DESIGN
LEGAL OPERATIONS
READ THE CASE STUDY
LEGAL OPERATIONS
EVIDENCE ZIP
PROCESS
EASY ACCESS
Evidence Workflow
Automation
AUTOMATION
WORKFLOW DESIGN
LEGAL OPERATIONS
READ THE CASE STUDY
A file processing system that detects incoming evidence archives, organizes case files, prepares video for upload, and reduces local storage.
01
SYSTEMS + AUTOMATION
ACCESS CLIENT PORTAL
REDIRECT TO WEBPAGE
MAKE A PAYMENT
APPLY FOR FINANCING
Client Access
Router
02
UX + INFORMATION ARCHITECTURE
A guided decision flow that helps clients reach the correct portal, payment route, or financing option without navigating several unfamiliar systems.
UX DESIGN
CLIENT EXPERIENCE
INFORMATION ARCHITECTURE
READ THE CASE STUDY
STRATEGY
CONTENT
VISUALS
The Addicted.
The Abused.
The Wrongfully Accused.
03
BRAND + WEB DESIGN
Legal Brand
System
UX DESIGN
CLIENT EXPERIENCE
READ THE CASE STUDY
BRAND SYSTEMS
A bold, trauma-informed visual and verbal system built to communicate urgency and capability without relying on conventional legal-industry clichés.
ABOUT
Different disciplines.
One way of thinking.
One way of thinking.
Different disciplines.
My work sits at the intersection of operations, design, technology, and communication.
I’m usually brought into situations where the information is dense, the process has grown messy, or the tools no longer match the way people actually work.
I began in theatre design, where every idea had to survive budgets, timelines, technical limitations, and collaboration across disciplines. That same mindset now shapes how I approach legal operations, workflow design, automation, branding, and digital experiences.
Whether I’m reorganizing a client process, building an internal tool, or designing a public-facing system, I’m looking for the same things: where people get stuck, what information is missing, and how the structure can do more of the work.
Operations
01
Understanding how work moves between people, tools, deadlines, and competing priorities.
Design
Design
02
Turning complicated information into experiences that feel clear, intentional, and usable.
Technology
Technology
03
Building practical systems that reduce repetitive work without removing human judgment.
Building practical systems that reduce repetitive work without removing human judgment.
04
Communication
Translating technical, legal, or operational complexity into language people can act on.
The medium changes.
The medium changes.
The goal does not: make the next step clearer.
The goal does not: make the next step clearer.
MORE ABOUT MY BACKGROUND
Communication
Operations
01
Understanding how work moves between people, tools, deadlines, and competing priorities.
04
Translating technical, legal, or operational complexity into language people can act on.
A file processing system that detects incoming evidence archives, organizes case files, prepares video for upload, and reduces local storage.
ACCESS CLIENT PORTAL
REDIRECT TO WEBPAGE
MAKE A PAYMENT
APPLY FOR FINANCING
Client Access
Router
02
UX + INFORMATION ARCHITECTURE
A guided decision flow that helps clients reach the correct portal, payment route, or financing option without navigating several unfamiliar systems.
UX DESIGN
CLIENT EXPERIENCE
INFORMATION ARCHITECTURE
READ THE CASE STUDY
03
BRAND + WEB DESIGN
A bold, trauma-informed visual and verbal system built to communicate urgency and capability without relying on conventional legal-industry clichés.
Legal Brand
System
UX DESIGN
CLIENT EXPERIENCE
READ THE CASE STUDY
BRAND SYSTEMS
STRATEGY
CONTENT
VISUALS
The Addicted.
The Abused.
The Wrongfully Accused.
I make complicated
things easier to use.
LEGAL OPERATIONS
01
INFO ARCHITECTURE
WORKFLOW DESIGN
CLIENT EXPERIENCE
BRAND SYSTEMS
UX DESIGN
04
AUTOMATION
02
03
05
06
07
I design clearer systems and workflows for work that can't afford confusion.
I make complicated
things easier to use.
I make complicated
things easier to use.
ABOUT
One way of thinking.
Different disciplines.
My work sits at the intersection of operations, design, technology, and communication.
I’m usually brought into situations where the information is dense, the process has grown messy, or the tools no longer match the way people actually work.
I began in theatre design, where every idea had to survive budgets, timelines, technical limitations, and collaboration across disciplines. That same mindset now shapes how I approach legal operations, workflow design, automation, branding, and digital experiences.
Whether I’m reorganizing a client process, building an internal tool, or designing a public-facing system, I’m looking for the same things: where people get stuck, what information is missing, and how the structure can do more of the work.
Design
02
Turning complicated information into experiences that feel clear, intentional, and usable.
The medium changes.
The goal does not: make the next step clearer.
MORE ABOUT MY BACKGROUND
Communication
Design
02
Turning complicated information into experiences that feel clear, intentional, and usable.
Operations
02
Understanding how work moves between people, tools, deadlines, and competing priorities.
Technology
03
Building practical systems that reduce repetitive work without removing human judgment.
Communication
02
Translating technical, legal, or operational complexity into language people can act on.
The medium changes.
The goal does not: make the next step clearer.
MORE ABOUT MY BACKGROUND
Design
02
Turning complicated information into experiences that feel clear, intentional, and usable.
Operations
02
Understanding how work moves between people, tools, deadlines, and competing priorities.
Technology
03
Building practical systems that reduce repetitive work without removing human judgment.
Communication
02
Translating technical, legal, or operational complexity into language people can act on.
WICHITA, KANSAS
SCROLL TO EXPLORE